Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase. If your new fashion accessories are not exactly what you expected, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original BURGA packaging to ensure they are protected during transit and include all original tags.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing